Service Delivery Information

Retha's coaching sessions, programmes and digital learning products are delivered online. No physical goods are shipped, so no delivery address is required.

A live session takes place at the date and time confirmed in the booking flow. Joining details are sent by email or made available in your Retha account before the session starts.

Access to a purchased programme is provided through your Retha account or through the access details sent after payment is confirmed. Any usage window or number of sessions is shown before you complete the purchase.

You need a stable internet connection, a compatible device and a microphone. If a technical problem on our side prevents a session, the session entitlement is preserved and we offer a new time.

Check your spam folder and your account first. If an order confirmation, joining link or programme access is still missing, contact us with the email address used for the order.

These are governed by the Cancellation & Refund Policy and the Distance Sales Agreement. If a document has not been published yet, contact us before you purchase and we will confirm the applicable terms.

Write to info@rethaco.com or call +90 (551) 881 91 71. Our registered address is Esentepe Mah. Talat Paşa Cad. No: 5 İç Kapı No: 1 Şişli/İstanbul.